Water Service and Utility Billing

New Water Service

The City Office requires a $150.00 deposit ($100.00 if you complete an ACH Agreement Form) for new residents in Geneva.  After you have had water in your name for a year, with no late fees or shut off fees and if you own your house, you get the deposit refunded. If you are renting you don't get your deposit back until your move out.  And then the deposit is applied to your final bill and the rest is refunded. Then we need you to fill out a water and sewer application.

New Water/Sewer Service Forms

  1. ACH Agreement-Direct Deposit
  2. Water/Sewer Application

Utility Billing

The City helps fund the water and sewer service by charging for the utility.  Each service is metered and measured by cubic feet. See the rates below for 1" service lines:

  • Inside City limits: $13.50 (flat rate) plus $1.30 per 100 cubic feet of water
  • Example: 200 cubic feet of water would equal a bill of 2 multiplied by $1.30 plus $13.50 for a total of $16.10
  • Outside City limits: $26.00 plus $1.30 per 100 cubic feet of water
  • Example: 200 cubic feet of water would equal a bill of 2 multiplied by $1.30 plus $26.00 for a total of $28.60

Water bills will be mailed on the 25th of the month and are due upon receipt. Unpaid water and sewer bills become delinquent on the 10th day of the month. On the 11th of the month, a $20.00 late fee will be added and a reminder notice will be sent to the customer stating the payment must be received by the 25th of the month. Customers who have not paid the balance due will be disconnected on the 25th and bills for the second month will be mailed. An additional deposit, or a new deposit of $100.00 will be required when customers are disconnected for non-payment. Re-connection fees will be $40.00 during business hours and $60.00 after business hours. If full payment is not received on account, any amount due will be assessed at the next council meeting.

You can sign up for your bill to automatically be taken out of your account. All you need to do is fill out a Direct Deposit form.